🚚 Shipping Policy — Lootzy

Last updated: 08.04.2026

Thank you for shopping at Lootzy!
We aim to provide fast, reliable shipping worldwide.

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📦 Order Processing Time

All orders are processed within 1–3 business days.
During holidays or high-volume periods, processing time may be slightly longer.

You will receive a confirmation email with tracking information once your order has shipped.

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🌍 Estimated Delivery Times

• Netherlands & EU: 5–12 business days

• United Kingdom: 7–15 business days

• United States: 7–15 business days

• Rest of the world: 10–20 business days

Delivery times may vary due to customs inspections, local postal delays, or force majeure.

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🛑 Customs, Duties & Taxes

International orders may be subject to import duties, VAT, and customs fees.
These charges are the responsibility of the customer.

Lootzy is not responsible for delays caused by customs processing.

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📭 Wrong Address Disclaimer

If the shipping address provided by the customer is incorrect or incomplete:

• Lootzy is not responsible for lost packages

• Refunds cannot be issued for orders delivered to an incorrect address

• Reshipping costs must be covered by the customer

Please double-check your address before completing checkout.

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📮 Lost, Stolen, or Delayed Packages

If tracking shows Delivered, Lootzy cannot issue refunds.
If a package is delayed or appears lost in transit, please contact us and we will help resolve the issue with the carrier.

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📩 Contact

For shipping questions, please email us at:
alangoal01@outlook.com